Policies

Timeline:

Please note that the wait list for the PAC is generally between four and six months. Generally, testing will be completed in two 3-6 hour sessions. We do our best to avoid over-testing patients and thus seek to answer questions within the briefest amount of time. We will generate a report within four to six weeks and provide in-person feedback, if desired.

Contact Information:

Should you need to cancel your appointment, please call 805-893-8064 and leave a message for your clinician.

Cancellation Policy:

If you need to cancel a testing session, we require that you notify us at least 48 hours in advance of that session or you will be charged $100.

Security Deposit:

You must send in an initial $100 non-refundable security deposit to hold your place on the waiting list. This payment will be credited to your account and count toward your final fee. Please make all checks out to "UC Regents." Referral forms sent without payment will be returned. Note that this security deposit is NON-REFUNDABLE unless we feel that your case is not appropriate for the PAC.

Waiting List:

Note that the PAC often has a waiting list. If you have time pressures, please feel free to email us at pacucsb@gmail.com to find out how long the wait might be. The security deposit is not refundable in the event of an extended wait.

Insurance and Payment:

Note that we do not take insurance for our services. However, after the assessment is complete, we will provide you with a fee statement that you can send to your insurance company for re-imbursement. Note that reimbursement for our services by your insurance company is not guaranteed and reimbursement policies differ from policy to policy. Most insurance companies will not pay for the evaluation of learning disabilties. We urge you to contact your insurance company for particulars.

Clinicians:

The Hosford Counseling and Psychological Services Clinic and the Psychology Assessment Center are training centers for doctoral students in the Department of Counseling, Clinical, and School Psychology at UCSB. The clinicians responsible for your testing will be graduate students working under the supervision of licensed community psychologists. You have the right to meet with, or talk to, Dr. Erik Lande (license #PSY19202), Director of PAC, at any time. He can be reached at 805-776-3722 or at pacucsb@gmail.com.

For educational purposes, all testing sessions are videotaped.

Research:

The PAC is a research center, designed to assess the quality and function of neuropsychological and personality assessment measures while providing a much-needed clinical service to the community. You will be asked to include your test scores (or your child's test scores) in our research database. No identifying information will be included. Inclusion in the database is completely voluntary and the same clinical services will be provided whether or not the client chooses to participate.

What to Expect:

Neuropsychological testing generally consists of a battery of short (5 to 20 minute) tests that are cobbled together to assess several different aspects of a patient's cognitive functioning. Areas generally assessed are: overall cognitive functioning (IQ), learning styles, memory, planning, organization, working memory, attention, phonetic decoding, visuospatial processing, and academics (math, spelling, reading, writing).

Psychological testing generally consists of a series of questionnaires designed to assess patients' thoughts, feelings, and experiences. Also included are some more creative tasks such as the inkblot test and a story-telling exercise. Younger children will also be asked to draw several pictures.

All tests are scored according to large normative databases. Points of interpretation are made when a patient's score differs from that of the normative sample.

Confidentiality:

In general, the confidentiality of all communications between a patient and a psychologist is protected by law, and we can only release information with your written permission. However, there are some exceptions in which we are legally obligated to share patient information without a patient release. These exceptions are as follows:

a) If we believe that a child, elderly person, or disabled person is being abused, we must file a report with the appropriate state agency. If we believe that an abuser has continued interactions with children, we must file a report, even if that abuse occurred in the past.

b) If a patient threatens serious bodily harm to him- or herself, we may be required to seek hospitalization for the patient.

c) If a patient threatens serious bodily harm to another, we must take protective actions, which may include notifying the potential victim, notifying police, or seeking appropriate hospitalization.

d) In some legal proceedings, upon a court order, testimony and/or records may be rendered.

e) If legal actions are brought against the psychologist by the patient and/or family, information may be disclosed if necessary and relevant to the case.

f) Limited patient information may be disclosed to a billing or collection service for the purpose of collecting any long-owed payments.

These situations rarely arise. However, should such a situation occur, we would make every effort to discuss it fully with you before taking any action. Please note that, if testing is paid for by a school district, they must receive a copy of the completed report.