Clinical Director: Heidi A. Zetzer, Ph.D. (PSY 14216)
The Clinic Director (Heidi Zetzer, Ph.D.) is responsible for the operation of the clinic, as well as for providing supervision to the clinic coordinator and clinic supervisors. The director and the faculty supervisors make case assignments on a weekly basis. The director handles public relations for the clinic by communicating with other community agencies and referral agents about the services offered by the clinic. Finally, she provides direct client services on an as-needed basis and is available for consultation on emergency cases.
Clinic Administrator: Dyan Wirt
The Clinic Administrator manages the facilities and the administrative operations of the clinic, including reception, billing and accounting, electronic record-keeping and serves as the System Administrator for the clinic's EMR (Electronic Medical Record) software. The Clinic Administrator hires and supervises work-study student receptionists and provides ongoing guidance to student clinicians with regard to thier professional behavior and administrative activities in the clinic. The Clinic Administrator serves as the clinic's Training and Compliance Officer and is responsible for coordinating and administering the clinic's Continuing Education Programs as well as ensuring compliance with HIPAA Policies and Practices.
Faculty supervisors, who are generally licensed psychologists, provide training and supervision for the clinicians and offer direct services to clients on an as-needed basis. Faculty supervisors are responsible for the supervision of all first- and second-year clinicians and frequently supervise advanced students as well. In addition, faculty supervisors are available for consultation in emergencies and share responsibilities for providing clinical coverage with the Clinic Director.
Dr. Conoley received his Ph.D. in Counseling Psychology from the University of Texas in Austin after having earned a B.S. in Psychology and Computer Science from Southwest Texas State University. He joined the faculty of the Gevirtz Graduate School of Education in January 2006 and is a member of the Counseling, Clinical, School Psychology Department. Prior to his arrival at UCSB, Dr. Conoley was a Professor of Educational Psychology at Texas A&M University, College Station, Texas. He has a prolific listing of publications, grants, and awards.
Dr. Conoley has extensive experience in family therapy and has an interest in family dynamics of diverse populations, psychosocial interventions for families, and school-family partnerships and parent education. He is also trained in positive psychology and is the director for the Positive Psychology Center.
Dr. Kia-Keating received her Ph.D. from Boston University in Clinical Psychology and an Ed.M. from Harvard University in Risk and Prevention for School Aged Children and Adolescents. Her undergraduate education took place at Dartmouth College, where she majored in Psychology, minored in English and received a certificate in Women’s Studies. Dr. Kia-Keating completed both her predoctoral clinical internship and postdoctoral training at the University of California, San Diego.
Her academic interests span across a number of areas: developmental psychopathology, mental health prevention for youth, resiliency, and school-based interventions. Her research examines the impact of stressful events and adversity on developmental trajectories, among a variety of diverse populations and contexts. Specifically, she is interested in those groups who have experienced high levels of exposure to adversities and traumatic experiences during childhood and/or adolescence, including childhood sexual abuse survivors, and refugee and immigrant youth who have been exposed to war violence and other adversities. Dr. Kia-Keating's research aim is to better identify the factors and processes that explain both risk and resilience in the face of these high-risk environments. She is the director of the Trauma, Recovery, and Resilience Center.
Clinic Student Supervisors
Clinic supervisors are advanced doctoral students in the CCSP Department. They provide “live” supervision to clinicians on an as-needed basis. Each supervisor is scheduled to be on duty during clinic operating hours for one shift per week, at which time they monitor on-going clinic cases, handle telephone emergencies, and manage crisis situations under the supervision of the faculty supervisor on call.
Faculty clinicians are licensed psychologists or psychological assistants who are seeing clients in their capacity as faculty members in CCSP. They set their own schedules and use a separate fee structure.
Clinicians are doctoral students in the CCSP Department. They provide direct clinical services under the supervision of the clinic student supervisors, the Clinic Director, and faculty supervisors. All CCSP clinicians (regardless of whether they see clients on- or off-site) are required to: a) Carry malpractice insurance and must file proof of current insurance with the Clinic Director, b) take the on line HIPAA training course offered by the university, c) sign and submit the HIPAA confidentiality agreement, and d) sign and submit the documentation as a Mandated Child Abuse Reporter. All clinicians must be officially enrolled in the appropriate practicum class.