Staff & Supervisors

Clinical Director: Heidi A. Zetzer, Ph.D. (PSY 14216)

The Clinic Director (Heidi Zetzer, Ph.D.) is responsible for the operation of the clinic, as well as for providing supervision to the clinic coordinator and clinic supervisors. The director and the faculty supervisors make case assignments on a weekly basis. The director handles public relations for the clinic by communicating with other community agencies and referral agents about the services offered by the clinic. Finally, she provides direct client services on an as-needed basis and is available for consultation on emergency cases.

Clinic Administrator: Dyan Wirt

The Clinic Administrator manages the facilities and the administrative operations of the clinic, including reception, billing and accounting, electronic record-keeping and serves as the System Administrator for the clinic's EMR (Electronic Medical Record) software. The Clinic Administrator hires and supervises work-study student receptionists and provides ongoing guidance to student clinicians with regard to thier professional behavior and administrative activities in the clinic. The Clinic Administrator serves as the clinic's Training and Compliance Officer and is responsible for coordinating and administering the clinic's Continuing Education Programs as well as ensuring compliance with HIPAA Policies and Practices.

Compassionate Counseling Program Director: Lana Smith-Hale, LCSW (LCS 28996)

Lana Smith-Hale received her Master's in Social Work from USC. Lana Smith-Hale has over eight years of experience working in the behavioral healthcare field with direct patient care in a variety of settings. She has experience working with at-risk youth and vunerable families with a particular focus on anxiety, depression and trauma, as well as with people with eating and body-image concerns. Smith-Hale enjoys providing therapy for a wide range of issues including anxiety, transitions and stage of life concerns, relationshop troubles, and behavioral issues.

Faculty Supervisors

Faculty supervisors, who are generally licensed psychologists, provide training and supervision for the clinicians and offer direct services to clients on an as-needed basis. Faculty supervisors are responsible for the supervision of all first- and second-year clinicians and frequently supervise advanced students as well. In addition, faculty supervisors are available for consultation in emergencies and share responsibilities for providing clinical coverage with the Clinic Director.

Merith Cosden, Ph.D. (PSY 7969)

Dr. Cosden received her Ph.D. in Clinical Psychology from the University of New Mexico in 1980. She joined the faculty at UCSB in 1988. She is a Professor in the Department of Counseling, Clinical & School Psychology. Dr. Cosden teaches courses on child and family therapy and family violence. As a licensed psychologist, she also supervises students in the Hosford Clinic and has a small private practice. Her research covers several areas. Dr. Cosden studies child abuse prevention and treatment in conjunction with a community-based agency that serves children and families exposed to violence. She also conducts evaluation research with court-based programs for adults with substance abuse or co-occurring disorders, perinatal treatment programs for women with co-occurring disorders and their children, and psychoeducational programs for college students with drinking problems. Finally, she has longstanding interests in the social and emotional functioning of individuals with learning disabilities and ADHD, focusing on differences in self-understanding and self-esteem among children and adults with these disabilities, and, more recently, the impact of having a cognitive disorder on the process of psychotherapy.

Collie Conoley, Ph.D. (PSY 22579)

Dr. Conoley received his Ph.D. in Counseling Psychology from the University of Texas in Austin after having earned a B.S. in Psychology and Computer Science from Southwest Texas State University. He joined the faculty of the Gevirtz Graduate School of Education in January 2006 and is a member of the Counseling, Clinical, School Psychology Department. Prior to his arrival at UCSB, Dr. Conoley was a Professor of Educational Psychology at Texas A&M University, College Station, Texas. He has a prolific listing of publications, grants, and awards.

Dr. Conoley has extensive experience in family therapy and has an interest in family dynamics of diverse populations, psychosocial interventions for families, and school-family partnerships and parent education. He is also trained in positive psychology and is the director for the Positive Psychology Center.

Maryam Kia-Keating, Ph.D. (PSY25314)

Dr. Kia-Keating received her Ph.D. from Boston University in Clinical Psychology and an Ed.M. from Harvard University in Risk and Prevention for School Aged Children and Adolescents. Her undergraduate education took place at Dartmouth College, where she majored in Psychology, minored in English and received a certificate in Women’s Studies. Dr. Kia-Keating completed both her predoctoral clinical internship and postdoctoral training at the University of California, San Diego.

Her academic interests span across a number of areas: developmental psychopathology, mental health prevention for youth, resiliency, and school-based interventions. Her research examines the impact of stressful events and adversity on developmental trajectories, among a variety of diverse populations and contexts. Specifically, she is interested in those groups who have experienced high levels of exposure to adversities and traumatic experiences during childhood and/or adolescence, including childhood sexual abuse survivors, and refugee and immigrant youth who have been exposed to war violence and other adversities. Dr. Kia-Keating's research aim is to better identify the factors and processes that explain both risk and resilience in the face of these high-risk environments. She is the director of the Trauma, Recovery, and Resilience Center.


Clinic Student Supervisors

Clinic supervisors are advanced doctoral students in the CCSP Department. They provide “live” supervision to clinicians on an as-needed basis. Each supervisor is scheduled to be on duty during clinic operating hours for one shift per week, at which time they monitor on-going clinic cases, handle telephone emergencies, and manage crisis situations under the supervision of the faculty supervisor on call.

Faculty Clinicians

Faculty clinicians are licensed psychologists or psychological assistants who are seeing clients in their capacity as faculty members in CCSP. They set their own schedules and use a separate fee structure.


Clinicians are doctoral students in the CCSP Department. They provide direct clinical services under the supervision of the clinic student supervisors, the Clinic Director, and faculty supervisors. All CCSP clinicians (regardless of whether they see clients on- or off-site) are required to: a) Carry malpractice insurance and must file proof of current insurance with the Clinic Director, b) take the on line HIPAA training course offered by the university, c) sign and submit the HIPAA confidentiality agreement, and d) sign and submit the documentation as a Mandated Child Abuse Reporter. All clinicians must be officially enrolled in the appropriate practicum class.